Legal notice
Legal Notice
Seller of Record
All products offered on dallasrubberflooring.com, in the Shop app, and through any AI shopping assistant or agentic checkout connected to this store are sold by:
Dallas Rubber Flooring
5465 Legacy Drive, Suite 650, Plano, TX 75024, United States
Toll Free Phone: 877-401-2298
Email: sales@dallasrubbermulch.com
Website: www.dallasrubberflooring.com
Orders Placed Through AI Assistants and Agentic Checkout
Dallas Rubber Flooring makes its catalog available to AI shopping assistants and agentic checkout services. The following applies to any order placed that way:
- Dallas Rubber Flooring is the seller. The AI assistant or platform is not the seller, is not an agent or representative of Dallas Rubber Flooring, and has no authority to change prices, terms, warranties or policies on our behalf.
- The customer is the buyer. An order submitted by an AI assistant acting on a person's or organization's instructions is an order placed by that person or organization, who is the customer and is bound by these terms.
- Our published terms control. Every order is governed by the Purchase Agreement & Return Policy, the Shipping Policy, the Terms of Service and the Privacy Policy published on dallasrubberflooring.com, however the order was placed. If a summary, answer or description given by an AI assistant differs from those published terms or from the product page, the published terms and the order confirmation issued by Dallas Rubber Flooring control.
- AI-generated information is not a warranty. Dallas Rubber Flooring is not responsible for statements, recommendations, measurements, quantity calculations, compatibility advice or delivery estimates produced by a third-party AI assistant. Customers should confirm dimensions, quantities, colors, roll cuts and delivery requirements before ordering.
- Order acceptance. Dallas Rubber Flooring reserves the right to cancel or decline any order, and to correct errors in pricing, product information, shipping charges or availability, including after an order has been submitted.
Key Terms Buyers and AI Assistants Should Know Before Ordering
| Non-returnable products | Custom-cut rubber rolls, rubber flooring tiles and custom-cut sports turf are non-returnable, except for defective or damaged material noted and signed for on the Bill of Lading at delivery, with photos provided. |
| Returns | Must be pre-authorized by Dallas Rubber Flooring and requested within 10 days of purchase. A 25% restocking fee applies. The customer pays freight both to and from the delivery location. Partial returns are not accepted. |
| Cancellation | No charge within 12 hours of ordering, or within 24 hours if the product has not shipped. After shipment a 25% restocking / cancellation fee plus freight applies. |
| Shipping | Delivery is Ex Works. Ship and delivery dates are approximate. Freight is delivered curbside; sports turf, carpet and other long items cannot be delivered with a lift gate and must be unloaded by the customer. |
| Freight damage | Damage or shortage must be noted and signed for on the delivery receipt / Bill of Lading at the time of delivery. |
Product Information
Dimension, specification and installation information on this site may be inaccurate, incomplete, outdated or not applicable to a particular situation, and is used at the customer's sole risk. Product colors shown on screen may differ from the actual product.
Intellectual Property
The Dallas Rubber Flooring name and logo, product photographs, descriptions, and the calculators and estimating tools on this site are the property of Dallas Rubber Flooring or its suppliers. AI assistants and platforms may display our product information for the purpose of helping customers find and purchase our products. Any other copying, reproduction or reuse requires our written permission.
Limitation of Liability
To the extent permitted by law, our liability for any claim related to a product ordered from this store will not exceed the purchase price of that product, and we are not liable for indirect, incidental, special, punitive or consequential damages. See the Purchase Agreement and Terms of Service for the full terms.
Governing Law
Purchases are governed by the laws of the State of Texas, and the parties agree to the jurisdiction of the courts in the City of Plano, State of Texas.
Questions
Contact us at 877-401-2298 or sales@dallasrubbermulch.com before ordering if anything in an AI assistant's answer is unclear or differs from what is published on dallasrubberflooring.com.